Terms of Use

Last update 20/03/2023

These terms of use (“Terms and Conditions”) mandate the terms on which the users (“You” or “Your” or “User”) access and register on the web application 'GoldPe' (Website: goldpe.app) operated and managed by Zerobalance Technologies Private Limited (hereinafter collectively be referred to as “Company” or “We” or “Us” or “GoldPe” or “GoldPe” or “the Platform”), incorporated under the laws of India and registered under the Companies Act, 2013.

By proceeding to use the GoldPe App, you (“User”/ “you”/ “your”) signify your consent to be bound by these T&Cs in addition to agreeing to the General GoldPe Terms and Conditions(“General ToU”) and GoldPe “Privacy Policy”. By use of GoldPe, you shall be contracting with GoldPe and these T&Cs referenced herein will constitute Your binding obligations with GoldPe.

Please read the Terms of Use and Privacy Policy carefully before registering on the Platform or accessing any material, information through the Platform. The Company retains an unconditional right to modify or amend this Terms of Use without any requirement to notify You of the same. It shall be Your responsibility to check these Terms of Use periodically for changes. Your acceptance of the amended Terms of Use shall signify Your consent to the changes and the agreement to be legally bound by the same. Company should appropriately update the terms and conditions featured on its website to populate any placeholders and to confirm that. 

By registering on GoldPe, You represent that you are -
1. An Indian Resident having a valid GoldPe account.
2. A natural or legal person above 18 years of age or older within the meaning of Indian Contract Act 1872.
3. You can enter into a legally binding agreement.
4. You have the right, authority, and capability to enter into this agreement abiding by all the provisions of the GoldPe ToU and “Privacy Policy”.
5. You are not barred or otherwise legally prohibited from accessing or using services of GoldPe or GoldPe Entities under the laws of India.
6. You represent that you are currently not a Politically Exposed Person (“PEP”) as defined by RBI.You shall not impersonate any person or entity, or falsely state your age or affiliation with any person or entity. GoldPe shall reserve the right to terminate your contract to use GoldPe account in case of any incorrect representation of the conditions mentioned herein.You agree and undertake to immediately notify GoldPe in circumstances where your PEP status changes, or you become related to a PEP. You should promptly notify GoldPe in writing to ensure that appropriate steps are taken in accordance with applicable laws and GoldPe's policy . You further understand that as a PEP you will be subject to additional customer due diligence requirements as determined by the regulators. As a PEP you hereby agree to fully comply with all the aforesaid additional customer due diligence requirements as well as cooperate with GoldPe to complete all continuing compliance requirements applicable to a PEP as will be notified to you by GoldPe to ensure uninterrupted use of your GoldPe account. Issuance of GoldPe's co-branded PPI might be subject to additional due diligence, which may include but not limited to reviewing and validating the credential provided by You as part of the GoldPe account application, internally or using other Business Partners / Service Providers, Sanctions Check as notified by regulators, Our risk management process and GoldPe shall have discretion and sole right to issue GoldPe account to You. Hence, by merely sharing the required data may not entitle creation of Your GoldPe account.

Platform Services

You acknowledge that the Platform is a web/app service that allows You to avail the services directly from the Company including their products and services. The Company hereby grants You, a limited, non-exclusive, non-transferable, royalty free licence to use the Platform for the purposes of availing the services from GoldPe, collectively hereinafter referred to as (the “Platform Services”).

GoldPe’s services

We allow you to save and invest in third-party financial products listed on the GoldPe’s platform, and give you such features that help you keep track of your savings and investments. For every saving or investment you make, we incentivise users by giving them free entry to games hosted on the GoldPe Platform. Our services are elaborately covered in these Terms.

It is hereby clarified that the Company is merely providing a platform to its users to avail GoldPe account. Please note that GoldPe only facilitates the sale through the Platform and will not be liable in any manner with respect to the products/ services allotted to You. You hereby agree and acknowledge that the data and information provided on the Platform does not constitute advice of any nature whatsoever. In no event shall the Company be liable to You for any loss or damage that may cause or arise from or in relation to these Terms of Use and/or due to use of this Platform or due to investments made using this Platform.

As part of the Platform Services provided to You, after availing such services, You agree to provide honest feedback/review about the concerned Platform Service, if required by the Company. In case of any dissatisfaction with the Platform Services, You shall first file a formal complaint with the customer service of the Company, as may be applicable, prior to pursuing any other recourse. The complaints can be lodged at support@goldpe.app and upon lodging a complaint You agree to provide complete support to the customer service team with such reasonable information as may be sought by them from You. The decision of the Company, as may be applicable, on the complaints shall be final and You agree to be bound by the same.

Use of the Platform

Subject to compliance with the Terms of Use, the Company hereby grants You a non-exclusive, limited privilege to access and use this Platform. You agree to use the Platform only: 

A. for purposes that are permitted by the Terms of Use; and

B. in accordance with any applicable law, regulation or generally accepted practices or guidelines.You agree that You shall not copy, reproduce, sell, redistribute, publish, enter into a database, display, perform, modify, alter, transmit, licence, create derivatives from, transfer or in any way exploit any part of any information, content, materials, services available from or through the Platform, except that You may download the Platform for Your own personal, internal use and non-commercial use. You agree that You will not use the Platform in any manner or engage in any activity that may damage, disable or impair or adversely affect the use of the Platform or interfere with any other users’ use, legal rights, or enjoyment of the Platform. Further, You agree not to remove any text, copyright or other proprietary notices contained in the content downloaded from the Platform. Further,

C. You undertake not to:
• defame, abuse, harass, threaten or otherwise violate the legal rights of others;
• publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
• copy, republish, post, display, translate, transmit, reproduce or distribute any content on the Platform through any medium without obtaining the necessary authorization from the Company;
• conduct or forward surveys, contests, pyramid schemes or chain letters;
• upload or distribute files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
• upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform or another’s computer;
• engage in any activity that interferes with or disrupts access to the Platform (or the servers and networks which are connected to the Platform);
• attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any of the Company’s server, or through the Platform, by hacking, password mining or any other illegitimate means;
• probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other User, of or visitor to, the Platform, to its source, or exploit the Platform or information made available or offered by or through the Platform, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided on the Platform;
• disrupt or interfere with the security of, or otherwise cause harm to, the Platform, systems resources, accounts, passwords, servers or networks connected to or accessible through the Platform or any affiliated or linked sites;
• collect or store data about other Users in connection with the prohibited conduct and activities;
• use any device or software to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person’s use of the Platform;
• use the Platform or any material or content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company or other third parties;
• falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
• violate any applicable laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality;
• violate the Terms of Use contained herein or elsewhere;
• and reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform.
• GoldPe reserves the right to pull back rewards from a user's account (pre or post redemption) in case of suspicious or fraudulent activities as detected by GoldPe from time to time without any notice/intimation.

You shall be responsible for the documents/information and declarations provided to GoldPe about Yourself, Your residency and tax status, information about PEP and other material information including but not limited to Your KYC documents. GoldPe shall not be liable for incorrect documents/information and declarations and retains the right to refuse activation and right to deactivate of Your GoldPe account and report such incident to Legal Enforcement Agencies (LEAs) and the regulator(s) as per extant directives.

We may review the data/information provided by you and undertake appropriate due-diligence, including risk management before issuing GoldPe account as per the extant regulatory directives issued by RBI or any other regulator, such as RBI’s Know Your Customer (“KYC”), Prevention of Money Laundering Act (“PMLA”), RBI’s directives on PPI issuance and operation and other directives that are notified by the regulator from time to time and applicable to GoldPe account. We may also fetch data from other sources available in public or through our business partners or service providers which may pertain to You as part of due diligence and risk management.

We may monitor Your transaction(s) for probable high-risk/fraud transactions. Basis our continuous transaction monitoring, We may place a hold on the Transaction, block or reject transaction and may also temporarily block you GoldPe account and ask You for more information on You and Your funding source before releasing / reinstating Your account/transaction. You shall also note that, Your account could also be temporarily or permanently blocked basis abuse against any employee, company, or incorrect declaration by any customer or merchant and We shall not be liable for any loss caused to You due to this while we investigate Your account.

While, the continued availability of the GoldPe account shall be subject to the requirements under law, regulations or directions, GoldPe reserves the right to suspend/discontinue services at any time, for any cause, including, but not limited, to the following-

For any suspected violation of the rules, regulations, orders, directions, notifications issued by RBI from time to time or for any violation of any GoldPe Terms;any suspected discrepancy in Your particular(s), KYC documentation or information provided by the You; orto combat potential fraud, sabotage, willful destruction, threat to national security or for any other force majeure event; orGoldPe in its sole opinion and discretion believes that cessation/ suspension of Your GoldPe account is necessary for any other legitimate purpose.

Prohibited use of Digital Gold, User Conduct and Responsibilities

1. You shall not impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others without permission, forge another person’s digital signatures or perform any other fraudulent activity.

2. You shall not use the account to defraud GoldPe, our affiliates or other members or users, or engage in other unlawful activities (including without limitation dealing in products or services prohibited by law).

3. You shall not purchase anything (products or services) using fraudulent funds and shall not use the digital gold for money laundering, tax evasion or any other illegal activities.

4. You shall not use the GoldPe account in a manner that may result in complaints, disputes, imposition of fines, penalties, chargebacks or any other liability to GoldPe;

5. You shall apply appropriate due-diligence while transacting using Your GoldPe account as in case any amount is transferred erroneously by You to any Merchant or any other person, GoldPe shall not be liable to refund such amount to You under any circumstances.

6. Any web-link on the website to a third-party site is not an endorsement of that web-link. By using or browsing any such other web-link, you shall be subject to the terms and conditions in each such web-link and You should review such terms and conditions before using such website/application.

7. GoldPe shall send all customer communications by SMS/ email/ notification or any other communicating mode and they shall be deemed to have been received by You after they have been submitted for delivery to the SMS/email service providers.

8. You are required to review all such communication and report back to Us in case of any concern or query.You agree to receive all transactional and promotional messages from GoldPe/ GoldPe merchant partners. However, in case You do not want to receive promotional messages, You shall Opt-Out from by expressing Your consent on the Opt-Out option provided as part of such emails or via any other medium made available to You by GoldPe.

9. You shall use the account in good faith and in compliance with all applicable laws and regulations and be solely responsible for payment of any taxes, duties or other governmental levies or any financial charges that may be imposed on any products or services purchased or supplied by a merchant or otherwise arising from transactions.

10. You shall ensure that the GoldPe account is not used for Transactions in foreign currency. GoldPe account is issued & shall be valid only in India and shall be used in India only.

11. You agree and understand that when you acquire goods or any other services from a Merchant platform through GoldPe Services, we are not a party to the contract between you and the Merchant. We do not endorse any advertiser or Merchant linked to its website or app. Furthermore, we are under no obligation to monitor the Merchant's service used by you; the Merchant alone will be responsible for all obligations under the contract including (without limitation) warranties or guarantees. Any dispute with or complaint against any Merchant must be directly resolved by the User with the Merchant. It is clarified that We shall not be responsible or liable for any deficiency in goods and/or services purchased using GoldPe Services. You are instructed to satisfy yourself regarding the quality, quantity and fitness of any good and/or service before purchasing the same.

12. You shall be solely responsible for maintaining the confidentiality of your password and Login ID that allows you to access the Website/App. You shall be responsible for all activities that occur through your account or password/MPIN.

13. You agree to notify GoldPe immediately of any unauthorized use of your account or any other breach of security. Fold shall not be liable for any unauthorized use or access of your account.

Communication Policy

By making use of the Website, and furnishing your personal/contact details, You hereby agree that you are interested in the services, offers, campaigns etc. that GoldPe or any other third party may offer/provide/share/send to you from time to time through any means including but not limited to telephone, SMS (short messaging service), electronic mail (e-mail), Whatsapp or any other messaging service/mobile application or any other physical, electronic or digital means/mode.

You specifically understand and agree that by using the Website you authorize GoldPe, its affiliates, partners and third parties to contact you for any follow up calls in relation to the services provided through the Website and for offering or inviting your interest in availing any other product or service offered by Fold or such third parties. You agree and consent to receive communications relating to all of the above on your phone/mobile number provided by you on the Website and expressly waive any registration or preference made under DND/NCPR list under the applicable TRAI regulations.

You will indemnify and hold harmless GoldPe and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses whatsoever including legal charges and attorney’s fees which GoldPe or the SMS/e-mail service provider may at any time incur, sustain, suffer or be subjected to as a consequence of, or arising out of, any of the following:misuse by You; or improper or fraudulent information provided by You; or incorrect number or a number that belongs to an unrelated third party provided by You.

You agree and authorize GoldPe to share your information, with its group companies, vendors, service providers of GoldPe and other third parties, in so far as required for marketing purposes/offering various products and services and/or to provide you with various value-added services, in association with the services selected by you or generally otherwise.

You agree to receive communications through e-mails, telephone and/or SMS, from Fold or third parties. You also agree that GoldPe reserves the right to make your details available to its partner banks/financial institutions, vendors, service providers, business partners, agents or any other third party and that you may be contacted by such partners and/or the third party for information through email, telephone and/or SMS.

Third Party Services

For providing You with services, GoldPe may use third-party products or services to you within the Website or redirect you to such third-party applications and websites. In order to use these third-party products or services, you may need to accept additional terms and conditions and meet additional requirements as specified by such third parties. Any redirection to a third-party page shall be governed by their terms and conditions and Fold will not be responsible for the same.

You acknowledge and agree that GoldPe shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Your interaction with any third party accessed through the Website is at your own risk, and GoldPe will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.


Deposit of funds
To save or invest in any financial product, you can use the different payment modes (like UPI and IMPS) available on the GoldPe Platform.Any amount you transfer using the GoldPe Platform will go to the respective bank account of our partner Gold Supplier, either directly or through payment intermediaries.

Withdrawal of funds
Subject to KYC verification and the terms of our partner Gold Supplier (as applicable), you can redeem your investment at any time using the GoldPe Platform.

As soon as you make a withdrawal request on the GoldPe Platform, we pass on that instruction to our Gold Supplier who will then deposit the amount in your registered bank account within 2 (two) business days.

Acceptance to partner terms

The financial product you save or invest in using the GoldPe Platform is provided by our Gold Supplier, and not us. Each Gold Supplier you deal with will have its own protocols, rules, terms of use, and privacy practices (“Partner Terms”) to provide you the financial product. You are responsible to understand and follow the Partner Terms yourself. We do not accept any liabilities that may arise from your relationship with the relevant Gold Supplier, as the case may be.

Intellectual Property Rights

The Platform and all information, content, materials, products including, but not limited to text, content, photographs, graphics, texts, video and audio content and computer code (“Content”) on the Platform is owned and controlled by the Company and the design, structure, selection and feel and arrangement of the Content is protected by copyright, patent and trademark laws and other various intellectual property rights either in the favour of the Company or third parties from whom the appropriate permissions have been taken under applicable laws. The trademarks, logos and service marks displayed on the Platform (“Marks”) are the property of the Company and its affiliates or other respective third parties, as the case may be. You are not permitted to use the Marks without the express prior written consent of the Company or the third party that owns the Marks.

Further, You understand and accept that all information, except Your personal information and other data submitted by You for the purposes of transacting on the Platform, through the Platform shall be deemed the property of the Company, and the Company shall be free to use any ideas, concepts, know-how or techniques provided by You on the Platform, in any manner whatsoever. On initiating a contact or query through the Platform, You agree to be contacted by the Company or any other entities with whom the Company has entered into an arrangement for the provisions of Services to You.

Disclaimer of Warranties, Indemnification and Limitation of Liability

By listing any financial product on the GoldPe Platform, we do not make any representation, warranty, or guarantee regarding the quality, nature, or bona-fides of gold accumulation plans (offered by the Gold Supplier), including the security and rate of returns promised by them.

You agree that our services do not constitute an investment advice and you are solely responsible for your investment decisions. In case you suffer any loss or damage by investing in a gold accumulation plan listed on the GoldPe Platform, we disclaim all liabilities.

The information in relation to gold accumulation plans (including their current and live rates) are received from our partner Gold Supplier directly. The GoldPe Platform displays this information on an “as is” basis and is not, in any manner, responsible for the accuracy or completeness of such information either at the time of purchase or redemption.

The funds you transfer or request to withdraw using the GoldPe Platform are processed by your bank, our partner Gold Supplier, and their respective banks and payment intermediaries. We are not responsible in case there is a delay in the transfer of funds or in delivering the financial product you subscribed for.

We share your information and documents to our partner Gold Suppliers through secure channels. However, in case of unauthorized access or any security breach, we assume no liability or responsibility for the disclosure of your information or documents to third-parties.

You expressly understand and agree that, to the maximum extent permitted by applicable law, the Platform and other Content are provided by the Company on an “as is” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, the Company makes no warranty that –
(i) the Platform or Platform Services will meet Your requirements or Your use of the Platform will be uninterrupted, timely, secure or error-free;
(ii) the results that may be obtained from the use of the Platform will be effective, accurate or reliable;
(iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by You from the Company shall create any warranty not expressly stated in the Terms of Use.

The Company will have no liability related to any user Content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. The Company also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user Content. Further, the Company will not be liable for any loss that You may incur as a consequence of unauthorized use of Your Account or Account information in connection with the Platform or the Platform Services either with or without your knowledge.

The Company and its affiliates have endeavoured to ensure that all the information on the Platform is correct, but the Company and/ or its affiliates neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information regarding the Platform Services or otherwise. The Company shall not be responsible for the delay or inability to use the Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, the Company shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond the Company’s control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at Your own discretion and risk, and that You will be solely responsible for any damage to Your computer systems or loss of data that results from the download of such material or data.

You acknowledge that the software and hardware underlying the Platform as well as other internet related software which are required for accessing the Platform are the legal property of the respective vendors. The permission given by the Company to access the Platform will not convey any proprietary or ownership rights in the above software/hardware to You.

Please note that not all the Platform Services are available in all geographical areas and depending on Your location, You may not be eligible to avail certain Platform Services offered by the Company as the case may be. The Company reserve the absolute right to determine the availability and eligibility for any of the Platform Service offered on the Platform.

The Company is not responsible for the availability of content or other services on third party sites linked from the Platform and the Company urges You to read the terms of use of the respective third party sites, before accessing or registering with any of such third party sites. Further, the Company does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites.

The Company shall not be liable for failure or error of any transaction on the Platform or for any failure on part of the Company to perform any of its obligations under these Terms of Use if performance is prevented, hindered or delayed by a Force Majeure event (defined below) and in such case its obligations under these Terms of Use shall be suspended for so long as the Force Majeure event continues. The term “Force Majeure Event” means any event due to any cause beyond the reasonable control of the Company, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of god, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.

Further, You will not dispute responsible for:
(i) any act that is not an obligation of Company under the Terms of Use;
(ii) any disclosures made by Company to any statutory body under any law; and
(iii) processing of instructions authenticated by Your login credentials, non-availability or non-accessibility of the Platform, telephone(s), or office(s) of Company in case of circumstances beyond Company’s control.You agree to indemnify the Company, its directors and employees from any losses, damages, penalties, claims, costs and demands (including reasonable attorney fees and legal costs) arising out of breach or non-performance and/or non-observance of the duties and obligations, representations, warranties and covenants under the Terms of Use or due to your acts or omissions. You further agree to hold the Company harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Platform, any misrepresentation with respect to the data or information provided by You, Your violation of the Terms of Use, or Your violation of any rights of another, including any intellectual property rights. In no event shall the Company and its officers, partners, consultants, agents and employees, be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, arising out of or in connection with Your use of or access to the Platform or Content on the Platform. The limitations and exclusions in the Terms of Use apply to the maximum extent permitted by applicable laws.

You warrant that all the details and information provided by You to the Company while using this Platform (including for the purposes of carrying out investments) are correct, accurate and genuine. You further warrant that providing such details and information on the Platform or sharing of the aforesaid details/information shall not violate any third – party rights or the intellectual property right of any third party.

Eligibility to Use

By accepting the Terms of Use, You hereby represent that:

1. You are of 18 (eighteen) years of age or older

2. You are of legal age to form a binding contract, are not a person barred from receiving the Platform Services under the applicable laws and are competent to enter into a binding contract. The Company reserves the right to refuse access to the Platform to new Users and any such user who has been suspended or removed by the Company for any reason whatsoever shall not been entitled to avail the Platform Services; and

3. You agree to abide by the Terms of Use, offer documents, and Risk Disclosure documents and any other information provided by You on and through the Platform for the provision of the Platform Services;

4. the money You invest is from Your bank account (primary holder’s bank account in case of Investment Account held jointly), and the same is from legitimate sources and remitted through approved banking channels;

5. You are prohibited from selling, trading, or otherwise transferring Your Account to another party or impersonating any other person for the purposing of creating an account with the Platform.

Games and Contests

We reward you with in-game coins/tickets/token/etc. when you save and invest. These coins will help you to play GoldPe Games where you can win Rewards. Read the Game Rules carefully and make sure your state allows such participation.

Nature of games and contests: We offer promotional games and contests on the GoldPe Platform to incentivise users and motivate them to save and invest (GoldPe Games”). All GoldPe Games are provided by us on an “as is” basis with no guarantee or warranty of continuity. We may choose to modify, replace, abandon, or add any GoldPe Game on the platform at our discretion.

Entry to GoldPe Games: For every saving and investment made through the GoldPe Platform, we will offer you a free entry to GoldPe Games hosted on the GoldPe Platform. We also give you a free entry to the GoldPe Games when you refer someone to the GoldPe Platform in accordance with Referrals. We do not allow users to pay any money or similar consideration to participate in the GoldPe Games.

Contest rules: Each GoldPe Game is governed by its own rules, instructions, and reward conditions (“Game Rules”). The Game Rules for each GoldPe Game will appear as a link or be displayed on the GoldPe Platform. Read these Game Rules before participating in GoldPe Games. We retain the right to modify these Game Rules at any time.

Rewards: In line with the Game Rules, if you win at any GoldPe Game, we will either reward you with cash rewards, discounts, offers, deals, or third-party goods and services (“Rewards”). The nature and timeline to disburse the Rewards is at the sole discretion of the Company.

Geographical restrictions: We may notify, at any point, that users from a particular state or jurisdiction are not eligible to access or participate in some or all the GoldPe Games.

Disclaimer: None of the GoldPe Games are offered to users for money, and hence they do not qualify as “gambling” under Indian law.

In case any GoldPe Game is restricted or prohibited in your state, you are responsible to notify us and avoid participation in such GoldPe Game.

The disbursal of Rewards is at our complete discretion. You do not have any claim or right over any Reward declared by us until it is deposited in your account.

We will make deductions under applicable law before disbursing any Reward to you. We are not responsible for any tax implications on you from your participation in the GoldPe Games or any Rewards we disburse to you. You must obtain an independent tax advice before entering into a GoldPe Game or receiving any Reward from us.

User Account, Password and Security

In order to access the Platform Services on the Platform and Your account on the Platform (“Account”), You will have to register on the Platform by providing details including but not limited to mobile number, email address, password, date of birth, gender, Permanent Account Number (PAN), etc. and other information as may be required by the Company from time to time. You will be responsible for maintaining the confidentiality of the Account information and are fully responsible for all activities that occur under Your Account and also agree to keep your login credentials safe and confidential at all times. You further agree to promptly change your login credentials and inform the Company immediately in case of any actual or suspected unauthorized use of Your Account. The Company cannot and will not be liable for any loss or damage arising from Your failure to comply with this provision. You may be held liable for losses incurred by the Company or any other user of or visitor to the Platform due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account information secure and confidential.

Violation of the Terms of Use

You agree that any violation by You of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to the Company, as the case may be, for which monetary damages would be inadequate, and You consent to the Company obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that the Company may have at law or in equity. If the Company takes any legal action against You as a result of Your violation of these Terms of Use, they will be entitled to recover from You, and You agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

Suspension and Termination

The Terms of Use will continue to apply until terminated by either You or the Company as set forth below. If You object to the Terms of Use or are dissatisfied with the Platform, your only recourse is to
(i) close Your Account on the Platform; and/or
(ii) stop accessing the Platform.

In case you violate these Terms of Use and/ or any applicable law, the Company may, at any time and in its sole discretion, terminate Your Account and/or prevent You from accessing the Platform and/or Platform Services.

The Company may delist You or block Your future access to the Platform or suspend or terminate your Account if it believes, in its sole and absolute discretion that You have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Use will survive indefinitely unless and until the Company chooses to terminate them. If You or the Company terminate Your use of the Platform, the Company may delete any Content or other materials relating to Your and the Company shall have no liability to You or any third party for doing so. However, Your transaction details may be preserved by the Company for purposes of tax or regulatory compliance.The Company may modify these terms at any time.

Governing laws

The Terms of Use shall be governed and construed in accordance with the laws of India without reference to conflict of laws principles. All disputes arising in relation to shall be subject to the exclusive jurisdiction of court at Ahmedabad.

Report Abuse

In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Platform, please report the same to the following e-mail id: support@goldpe.app

General Provisions

You agree to indemnify, save, and hold GoldPe, its affiliates, employees, officers, directors and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to: 
(i) Your use or misuse of the GoldPe Services or of the GoldPe Platform;
(ii) any violation by You of this Agreement; or
(iii) any breach of the representations, warranties, and covenants made by You herein. GoldPe reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify GoldPe, including rights to settle, and You agree to cooperate with GoldPe's defense and settlement of these claims.

GoldPe will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.

All notices from the Company will be served by email to Your registered email address or by general notification on the Platform. Any notice provided to the Company pursuant to the Terms of Use should be sent to support@goldpe.app.

You cannot assign or otherwise transfer the Terms of Use, or any rights granted hereunder to any third The Company’s rights under the Terms of Use are freely transferable by the Company to any third party without the requirement of seeking Your consent.

If, for any reason, a court of competent jurisdiction finds any provision of the Terms of Use, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms of Use shall continue in full force and effect.

Any failure by the Company to enforce or exercise any provision of the Terms of Use, or any related right, shall not constitute a waiver by the Company of that provision or right. For any issues or concerns, you can reach out on support@goldpe.app